Privacy Policy

Effective January 1, 2026

Masoncraft Tacoma Concrete and Masonry, tacomaconcreteandmasonry.com, team@tacomaconcreteandmasonry.com

Who this policy covers

This policy explains how Masoncraft Tacoma Concrete and Masonry handles the information you share with us through this website. We're a masonry contractor in Tacoma, WA, and we work on homes in Tacoma and the cities around it.

It covers what you send us through our forms, what our site picks up through analytics and cookies, how we use that information, how long we keep it and what you can ask us to do with it. It doesn't cover other websites you reach from a link on ours, because those sites have their own policies.

To learn more about the business itself, see our About page. To get in touch, use our Contact page.

What information we collect

When you fill out our contact or estimate form, we collect what you type into it. That's usually your name, phone number, email address, the address of the job and a description of the work you have in mind. If you call or email us, we keep the details you give us on the call or in the message.

Our contact form is run by an outside form service, so what you enter passes through that service before it reaches us. We use it only to receive your request.

When you visit the site, some information is collected automatically. This can include your browser and device type, the pages you look at, how long you stay and the general area you're browsing from, based on your IP address. We use this to see how the site is used, not to identify you personally.

We don't ask for payment card numbers, Social Security numbers or other sensitive financial details through this website.

Cookies and analytics

Cookies are small files your browser stores so a site can remember things between visits. Our site may use them, along with analytics tools, to count visits, see which pages people find useful and keep the site working properly.

You can block or delete cookies in your browser settings. The site will still work for reading and calling us, though a few features may not behave exactly as intended.

How we use your information

We use what you send us to answer your request, set up an estimate, talk through your project and do the work if you hire us. We may also contact you afterward about that job, such as following up on a repair or answering a question you raised.

We use site analytics to fix problems and make the site easier to use. We don't sell your personal information, and we don't share it with other companies for their own marketing.

We share information only when we need to. That means with the services that help us run the site and our forms, with anyone helping us complete your job, or when the law requires it.

How long we keep it

We keep your information for as long as we need it to handle your request, finish your job and keep ordinary business records, such as estimates and invoices. When we no longer need it, we delete it or remove the details that identify you.

Analytics data is kept in summary form and isn't used to track you as a person.

How we protect it

We take reasonable steps to keep your information safe and limit who can see it to the people who need it to serve you. No website or online service is completely secure, so we can't promise that information sent over the internet will never be exposed, but we work to keep that risk low.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you at any time. Depending on the state you live in, you may have other rights under that state's privacy laws, and we'll honor the ones that apply to you.

To make a request, reach us through our Contact page or call (253) 354-0045. We may ask you to confirm who you are before we act on a request, so we don't hand your information to someone else.

Children's privacy

This site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes and privacy concerns

We may update this policy when our site or our practices change. When we do, we'll post the new version on this page, so it's worth checking back now and then.

If you have a question or a concern about your privacy, call us at (253) 354-0045 or send a message through our Contact page, and we'll look into it and get back to you. You can return to our home page any time to see the rest of our work.